Customer service is very important for us here at Tailfin and we’d love to hear from you. If you’d prefer to get your answer right away, you might find what you’re looking for in the below FAQ links, if not, send us an email and we’ll get back to you right away with some help.

Unsure of which axle to use? Click here

Looking for product assembly instructions? Click here

Not sure which product is best for you, have a look at our Product Guide here

For all questions relating to products, check out our FAQ page

For information on shipping and taxes, click here

Looking to return an item? Follow this link for our guide on how it works

Get in touch

Contact us by starting a live chat with our support team, or send us an email.

New & Existing Customers: [email protected]
Warranty & Replacement Parts: [email protected]

Office Address:
Tailfin Ltd
Spike Island
133 Cumberland Road
United Kingdom